Privacy Policy

Last updated July 15, 2026

This Privacy Notice for Chicory and Thorn Press, LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you visit chicoryandthornpress.com, or otherwise engage with us. If you do not agree with our policies and practices, please do not use our Services. If you have questions, contact us at support@chicoryandthornpress.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express interest in our books or Services, submit a manuscript, apply as a beta reader, subscribe to our blog, or otherwise contact us. This may include your name, email address, phone number, mailing address, and — if you make a purchase — billing address and payment card details.

We automatically collect certain information when you visit our site, such as your IP address, browser and device characteristics, operating system, language preference, referring URLs, and general usage information, primarily to maintain security and improve our Services. We also use cookies and similar tracking technologies for these purposes and, with service providers, for analytics.

If you make a purchase, payment data is handled and stored by our payment processor, Stripe. You can review Stripe's privacy notice at stripe.com/privacy. We do not process sensitive personal information (such as racial origin, religious beliefs, or health data), and we do not collect information from third parties.

2. How Do We Process Your Information?

We process your information to provide and administer our Services — including fulfilling manuscript submissions, beta reader applications, book orders, and blog subscriptions — to communicate with you, to post reader testimonials, to evaluate and improve our Services, and to comply with the law. We only process your information when we have a valid legal reason to do so.

3. When and With Whom Do We Share Your Personal Information?

We may share your data with vendors, service providers, or agents who perform services on our behalf, such as payment processors and order fulfillment providers. We require these third parties to safeguard your information and use it only as we instruct. We may also share information during a business transfer, such as a merger or sale of assets. We have not sold your personal information to third parties.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to maintain the security of our Services, remember your preferences, and understand how visitors use our site. We may permit service providers to use tracking technologies for analytics. You can set your browser to refuse cookies, though this may affect certain features of our Services.

5. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law. When we no longer have a legitimate business need to process your information, we delete or anonymize it, or securely isolate it until deletion is possible.

6. How Do We Keep Your Information Safe?

We have implemented reasonable technical and organizational security measures designed to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Any transmission of information to our Services is at your own risk.

7. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using our Services, you represent that you are at least 18, or are the parent or guardian of a minor and consent to their use of the Services. If we learn we have collected data from a minor, we will delete it promptly. Contact us at support@chicoryandthornpress.com if you become aware of any such data.

8. What Are Your Privacy Rights?

Depending on your state of residence — including California, Colorado, Connecticut, Virginia, and others — you may have the right to know, access, correct, or delete the personal information we hold about you, obtain a copy of it, opt out of certain processing, and not be discriminated against for exercising these rights.

You may withdraw consent, unsubscribe from marketing communications via the link in our emails, or adjust your browser's cookie settings at any time. To exercise any privacy right, email us at support@chicoryandthornpress.com. We will verify your identity before fulfilling requests and may permit an authorized agent to act on your behalf with proper written authorization.

9. Controls for Do-Not-Track Features

Most browsers include a Do-Not-Track (DNT) feature. Because no uniform standard for recognizing DNT signals currently exists, we do not respond to them at this time. If a standard is adopted, we will update this notice accordingly.

10. Do United States Residents Have Specific Privacy Rights?

If you reside in a US state with a comprehensive privacy law, you may have rights to know, access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising, sale, or certain profiling. We have not sold or shared personal information with third parties for a business or commercial purpose in the preceding twelve months. To exercise these rights, email support@chicoryandthornpress.com.

11. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this notice periodically to stay informed of how we protect your information.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, email us at support@chicoryandthornpress.com, or write to us at Chicory and Thorn Press, LLC, McKinney, TX 75072, United States.

13. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to request access to, correction of, or deletion of the personal information we have collected from you. To make such a request, please contact us at support@chicoryandthornpress.com.